Verifying Your Account Before the First Cash-Out
Verification protects your balance, so we keep it short and we keep the paperwork on your side of the account. One photo of your national ID or passport, a selfie, and the wallet number you plan to use — that is what ties the money to a real person. It matters most before your first cash-out, because a payout can only leave
for a wallet registered in your name. Nothing here is shared outside our own checks. If a photo is blurry or the name order looks off, we come back with the exact field to fix.
- Open the verification tab — Sign in and go to the verification area of your account. It lists exactly which documents we still need, so you are not photographing the same page twice.
- Upload your ID — Shoot your national ID card or passport on a flat surface with all four corners in frame. Glare, blur and cropped edges are what slow a manual check down.
- Add the wallet in your name — Enter the bKash, Nagad or Rocket number registered to you. We match that name against the ID, so a payout reaches you and nobody else.
- Read the confirmation — A message appears in your account once the documents pass. If something is unreadable, we name the field to re-upload rather than asking you to start again.